Contact Optimum customer service. In addition, customers who need to exchange or return equipment will have to use a shipping service or make a personal visit to an Optimum store that is set up for this purpose. The points were redeemed using the phone app , from a different province. PC Mobile is a prepaid mobile cell phone provider that is operated by Bell Mobility.. Network: PC Mobile's network is provided by Bell Mobility offers customers blazing fast 4G LTE speeds. Our regional telephone sales lines are open: Monday - Friday, 7 a.m. - 11 p.m. Saturday, 7 a.m. - 10 p.m. Sunday, 7 a.m. - 10 p.m. 1 866 246 PCMC (7262) External link. To order Optimum residential services, use the listed numbers. 100 points per $1 spend) vs shopping more at other banners like RCSS, Loblaws, etc. Limited quantities available $ 149. © Copyright {{CommonFooterCtrl.fullYear}}  CSC Holdings, LLC. Besides calling, the next favorite option for customers looking for help is via 833-926-3027 for New Customers. The PC Optimum Insiders™ subscription gives you even more rewards, convenience and inspiration with PC® products and services. Only available at The Mobile Shop $ 74. While Optimum does offer live chat as a way to get help, they also have a phone number. I payed the bill and they shut off my services. Get pumped! Under the Contact Information tab you can enter your PC Optimum card number. PC Optimum had my phone number, it on my account, but, it wasn't "linked" as a card kind of thing. Our regional telephone sales lines are open: Monday - Friday, 7 a.m. - 11 p.m. Saturday, 7 a.m. - 10 p.m. Sunday, 7 a.m. - 10 p.m. 00. Toll Free 1-888-495-5111. Our Optimum Experts will never ask you to share this type of information via Live Chat. The exact price and availability depends on your location. Basically they said I needed to enter it myself into my profile to be able to use it . All for one low, flat monthly rate. Your internet security is important to us. While 888-276-5255 is Optimum's best toll-free number, there are 10 total ways to get in touch with them. Sharing is what powers GetHuman's free customer service contact information and tools. Limited quantities available $ 89. I ORDERED INTERNET FOR WORK ON**** SPOKE TO ALEX HE TOLD ME $**. A valid PC Optimum™ card or PC Financial® Mastercard® must be scanned, swiped, or manually keyed, or a 10-digit phone number registered to a valid PC Optimum™ account must be entered, at the time of payment to earn PC Optimum™ points. Your internet security is important to us. Not {{CommonHeaderCtrl.currentLoggedInUser.optimumId}}? Buckle up points lovers, you're on the road to even more rewards now that you can earn PC Optimum points at Esso ™ and Mobil™ stations. Our regional telephone sales lines are open: Not only was the phone not repaired, but the customer was also billed a fee for the technician. Set up your voicemail. It's not always clear what is the best way to talk to Optimum representatives, so we started compiling this information built from suggestions from the customer community. I just change a defective cable box with a new one. What Do I Do If I Am Having Problems with My Optimum Service? Check out these tips below. If you are frustrated by an unsuccessful call to Optimum, know that you still have options. The PC Optimum program, launched February 1, 2018, brings together two of Canada’s favourite loyalty programs, PC Plus and Shoppers Optimum, and coming summer 2018 Esso and Mobil stations! To order Optimum residential services, use the number listed for your region or place your order online. We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. We want to remind you not to share sensitive data, such as Social Security numbers, credit or debit card information, banking information or other sensitive information via Live Chat. The added benefit is it looks like a teller at SDM or Loblaws stores could look up now based on my phone number too. ; App to phone software are ones that make free internet calls from a mobile device to a real number. Members can earn PC Optimum points when paying at the pump and when paying for eligible products, including fuel in the associated convenience store as applicable. ‎The rewards program unlike any other. Valid on in-store purchases only. Pay your bill, connect to WiFi, check your email and voicemail, see what's on TV and more! Log in now! Hey App users, Fuel up on PC Optimum points at Esso Canada by adding your phone number to your account. Once your account is linked you’ll be able to view your points balance. Some issues, such as checking service outages and transferring service because of a move, can be addressed entirely through Optimum's mobile app or website. Optimum offers the option of getting in touch via online chat, which has the benefit of providing you with a record of your communication, something that can be useful when escalating your complaint. — PC Optimum (@pc_optimum) February 1, 2018. Voicemail. We can't get your messages right now. navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. Invalid password, please complete all fields. JavaScript n'est pas activé dans votre navigateur. Are you already getting the best deal? Please try again later. Optimum Specs. I just found out that all my PC optimum points that I've been saving up for over a year ( around $400 in points ) were stolen (redeemed). The PC Optimum™ program is provided by President’s Choice Services Inc. *Offer valid December 10-January 13, 2021. Calls to Optimum were unsuccessful, and it took the efforts of a well-known consumer advocate to get the charge reversed and the phone fixed. This Optimum phone number is ranked #4 out of 8 because 185,034 Optimum customers tried our tools and information and gave us feedback after they called. Here are some things you can do to get an appropriate resolution: This is Optimum's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Optimum agent. From things you need to the indulgences you love, get rewarded for being you. Residential customer service. Find a fuel location. Check out these tips below. Turn your pit stop into a points stop! We want to remind you not to share sensitive data, such as Social Security numbers, credit or debit card information, banking information or other sensitive information via Live Chat. Grocery, drug store and phone category purchases are calculated at an earnings rate of 10 PC Optimum points per $1 spent. Common problems addressed by the customer care unit that answers calls to 888-276-5255 include Change Plan, Cancel Account, Service Outage, Dispute a Charge, Technical Support and other customer service issues. Having this information in front of you can be useful when describing your problem to another representative or supervisor. Get online support for your cable, phone and internet services from Optimum. See PC Optimum terms & conditions at pcoptimum.ca for full details including redemption restrictions. If you’ve been eyeing your holiday sweater since November 1st, take a peek at the latest PC Insiders report. With Optimum’s home phone service, you can enjoy unlimited local and long distance calling anytime, to anywhere in the United States, Canada, Puerto Rico and the U.S. Virgin Islands. 3 All PC Optimum members earn 15 points per dollar on eligible purchases at Shoppers Drug Mart and Pharmaprix. We will debit We've created these shortcuts and apps to try to help customers like you (and ourselves!) PC Optimum is a single loyalty program operated by Canadian retail conglomerate Loblaw Companies; it was created through the merger of Loblaws' PC Plus and Shoppers Drug Mart's Shoppers Optimum programs.. The program allows you to have and use multiple cards linked to a single account. ; Gas category purchases are calculated at a rate of 10 PC Optimum points per $1 spent. If you think this information is inaccurate or know of other ways to contact Optimum please let us know so we can share with other customers. If you already have an Optimum card and can’t merge it through the app into your new PC Optimum account, call the number on … You may also have an easier time explaining your issue in a face-to-face discussion with a store associate. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. Besides calling, the next favorite option for customers looking for help is via 833-926-3027 for New Customers. Have a recent bill in front of you. 718.860.3514. Valid on in-store purchases only. And the more you use the program the better it gets – and the more free stuff you get. These services support making phone calls to any number, … The number at the bottom is your PC Optimum; On wellwise.ca, tap the My Account button at the top of any page. They said they were left "dumbfounded" after they discovered they were missing $300 worth of points. Some issues do require a visit from a technician who can diagnose and repair problems with equipment and connectivity. See PC Optimum terms & conditions at pcoptimum.ca for full details including redemption restrictions. The points were redeemed using the phone app , from a different province. The PC Optimum™ program is provided by President’s Choice Services Inc. *Offer valid December 10-January 13, 2021. Optimum has over 2 million WiFi Hotspots; forget fast, free internet access. {{currency(scheduledPayAmount)}} on, {{scheduledPayDate}} from {{scheduledPayNickname}}, Your payment of {{currency(receivedPayAmount)}}, A credit of {{currency(negativeBalanceValue)}} will, {{CommonHeaderCtrl.currentLoggedInUser.inbox.messageCount}}, {{CommonHeaderCtrl.currentLoggedInUser.phone.count}}. 00. Make sure you are calling the right phone number for your state and account type (home or business). Sunday, 7 a.m. - 10 p.m. The free phone call applications listed below are available in four different forms: PC to phone programs are ones that can make a free call from your computer to a real telephone number so you don't even need a telephone yourself. PC Optimum Program Shoppers Optimum and PC Plus are now the PC Optimum program. Your current billing information and other support features are available on the Optimum Support App and TV channel 900. Load offers, earn and redeem points and manage your a… Write down your desired resolution. Login to the app and go to Account>Settings>Edit Personal Information and you are on the road to rewards. Dial *99 from your home phone. External link. With fun holidays how-to’s, inspiring cooking videos and a bundle of new recipe ideas, you’ll be all set to take your end-of-year festivities to the next level. Many customer service representatives are under significant pressure and may be more inclined to go out of their way to help a customer who treats them with respect. Invalid Optimum ID, please complete all fields. There are many issues that can be resolved via telephone customer service, including billing issues, starting or changing new service, transferring service after a relocation, setting up technician appointments and handling some technical issues. Browse our nice phones. GetHuman builds free tools and shares information amongst customers of companies like Optimum. Consumers report that phone representatives are unpleasant and often not able to resolve issues. Residential sales. But think twice before hopping on the phone with PC’s customer service. Your Optimum Voice phone number will be displayed in the upper right hand corner of the page. It's a subsidiary of Altice USA, which owns other cable brands that operate across the country. These lines are open during the following times: Monday - Friday, 7 a.m. - 11 p.m.Saturday, 7 a.m. - 10 p.m.Sunday, 7 a.m. - 10 p.m. Technical support is available by phone 24 hours per day. Become a PC Optimum Insiders™ member Fill up on PC Optimum points when you fill up the tank. If you had PC Plus points, the conversion is 1:1, meaning you’ll have the same number of points you did before. Optimum also has dedicated phone lines for opening new accounts. Learn More. We will require your phone number, name and PC Optimum account number so that we can add your points to your PC Optimum account. ‎The rewards program unlike any other. The customer had been told that he was only signing a statement indicating that the technician had shown up. Visit an Optimum store. You can help! For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. Another thing to consider is that Optimum has different phone lines for business and residential customers. Outside North America Call us collect at: 647 426 1343. Tips & Tricks. Compare View Details. How Do I Change My Optimum Wi-Fi Password? Take a few minutes to write down what happened during your first call. Cancel my account !!!!!!! Turn your phone or tablet sideways to view your PC Optimum card. Don’t miss a single tip, tutorial or recipe! Bonus PC Optimum points for gas made at Esso stations are calculated at an earnings rate of 2 cents per purchased litre of gasoline, payable in PC Optimum points. And the more you use the program the better it gets – and the more free stuff you get. Loblaw told CTV News that this type of scam doesn't specifically target PC Optimum users, but rather uses phone numbers registered with different systems to send out mass messages to people.. IMPORTANT DISCLOSURES AND … ZTE Cymbal 2. 3 All PC Optimum members earn 15 points per dollar on eligible purchases at … Some representatives are better trained or have more experience than others and may be able to approach your situation differently. Contacting Optimum - by phone or otherwise. This option can be particularly useful if you need to return or exchange equipment. I already called PC Financial, they deactivated my … External link. They said they were left "dumbfounded" after they discovered they were missing $300 worth of points. I didn’t have my email offers for over a year and would show my PC Points card (this was before the merger) and not get any points. PC Plus and Shoppers Optimum are now the PC Optimum program. Subject to … PC Plus and Shoppers Optimum are now the PC Optimum program. Saturday, 7 a.m. - 10 p.m. MORE: What the new PC Optimum program means for you Advertisement To participate in the program members can scan the PC Optimum app or key tag or swipe a PC Optimum card or PC Financial Mastercard®. Subject to … You can call Optimum at (203) 870-2583 phone number, write an email, fill out a contact form on their website www.optimum.net, or write a letter to CSC Holdings, LLC, 1111 Stewart Avenue, Bethpage, New York, 11714, United States. “This type of text scam is common and not specifically targeting our PC Optimum members. PC Optimum is a single loyalty program operated by Canadian retail conglomerate Loblaw Companies; it was created through the merger of Loblaws' PC Plus and Shoppers Drug Mart's Shoppers Optimum programs.. However, not all browsers allow you to take advantage of all the new features. If you’re a PC Optimum Member, you can earn and spend points on … will likely reward more 20% PC Optimum returns (eg. Get contact information for PC Financial Mastercard & the PC Optimum program. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. 1 855 223 3499. We will require your phone number, name and PC Optimum account number so that we can add your points to your PC Optimum account. I split my bill in half this month the first payment was on the **th of Dec the second... my bill very expens*ve * want to change to *** Mbps*Internet. Call around the world. My wife got emails saying that our PC Optimum points were being redeemed at Vaughan Mills Mall, 600,000 of them," Eggers explained. I want credit for not being able to watch my shows on ***. For those that do not own an LTE compatible device, PC Mobile also offer 4G HSPA+ speeds ranging up to 21Mbps download speeds. JavaScript is not enabled within your browser, a JavaScript enabled browser is required to use pcoptimum.ca. Services for the hearing impaired. Enrollment in Optimum HealthCare, Inc. depends on contract renewal. Optimum HealthCare, Inc. is an HMO with a Medicare contract and a contract with the state of Florida Medicaid program. Earn 5,000 PC Optimum™ points when you purchase an OtterBox Commuter phone case at The Mobile Shop™. Add the items you'd like to buy to your bag then proceed to checkout. PC Financial World Elite Mastercard: You earn 30 PC Optimum points for every $1 spent at Loblaws stores (here is a list), at Shoppers Drug Mart you get 45 PC Optimum Points (which is owned by Loblaw’s) and 10 PC Optimum Points for other purchases, so it works out to be about 3% cash back at Loblaws stores and 1% elsewhere. With exclusive events and offers based on the items you buy most, the PC Optimum program is tailored specifically to you. Your points will be awarded within 2-5 business days. If you don't have a bill, look up your account number online and print it out or write it down. And you can click here if you want to compare all the contact information we've gathered for Optimum. Input your phone number associated with the PC Optimum points account prior to filling up to collect points. Enter your existing Optimum ID and password, or create a new ID to register for Optimum Rewards online. The Optimum call center that you call into has employees from Connecticut, New Jersey, New York and is open 24 hours, 7 days according to customers. "And so, of course, we panic, you know, try to open the app and change everything, but at that point it was all gone. Sign In with your Optimum ID to manage your account, check your email, set your DVR, and pay your cable bill online. In total, there are 10 ways to get in touch with them. Doing this can help keep your conversation on track and ensure that your issues are addressed. The next best way to talk to their customer support team, according to other Optimum customers, is by calling their 833-926-3027 phone number for their New Customers department. Optimum.net is compatible with a wide range of browsers. As with online chat, you'll have a record of your conversation. We've created these shortcuts and apps to try to help customers like you (and ourselves!) Earn 5,000 PC Optimum™ points when you purchase an OtterBox Commuter phone case at The Mobile Shop™. ** A MONTH & **. Bob and Carol Bye are among Canadians who continue to complain about stolen PC Optimum points. If you think this information is inaccurate or know of other ways to contact Optimum please let us know so we can share with other customers. For Optimum Business Services, please visit our Business Support page. How Do I Get Technical Support from Optimum? Hours: 24 hours, 7 days; best time to call: 8:30am. © {{CommonFooterCtrl.fullYear}} CSC Holdings, LLC. Again, if you don’t have it automatically loaded, remember to LOAD YOUR OFFERS to earn the points! As far as we can tell, Optimum … Tailored specially for you, with exclusive events and offers on the items you buy the most. Something for everyone. I spoke to a representative on Saturday... Placed an order no one came when the apartment was scheduled, charging me for a service call when no technician was here. Lenore Biever lost more than one million PC Optimum rewards points after someone apparently hacked her account and went on a shopping spree. Starting new cable TV, Internet or telephone service, Canceling or making changes to existing services. Hey App users, Fuel up on PC Optimum points at Esso Canada by adding your phone number to your account. Toll-free, 24/7. Tailored specially for you, with exclusive events and offers on the items you buy the most. In one case of note, the media reported that an elderly Optimum customer was tricked into signing a "work order" for a technician who had been out to his home to fix a malfunctioning phone. Get online support for your cable, phone and internet services from Optimum. Points will show up on your app in a few days. With fun holidays how-to’s, inspiring cooking videos and a bundle of new recipe ideas, you’ll be all set to take your end-of-year festivities to the next level. Now you’re ready to start earning points on wellwise.ca! The rewards program unlike any other. Dial *86 from your home phone. If the system doesn’t accept your card number, click “Register here” at the bottom of the activation page. As a major provider of communications services, Optimum receives a huge number of customer service requests every day. Call … Unfortunately, Optimum customer service has a poor reputation. I need to pay my bill but I want to schedule a payment for December **. 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Or supervisor the most Optimum ( @ pc_optimum ) February 1, then 0 at each until. A day huge number of customer service contact information we 've created these and! A poor reputation and services before you call for assistance number will appear on road... Know your Optimum Voice phone number to your account is linked you ’ ll be able to approach situation... Sim card has been lost/stolen and i need to the indulgences you love, get rewarded being! As you keep sharing it with your friends and loved ones, we 'll keep doing.... For the technician had shown up $ 500 basically they said they were missing $ worth. Items you buy the most up the tank a few simple troubleshooting steps been and. 9Am - 5pm EST Mon - Fri and Saturday 9:00am - 1:00pm EST closed on Sunday the. Residential services, please visit our business support page but i want credit for being! More experience than others and may be able to approach your situation differently business! Csc Holdings, LLC see what 's on TV and more account if you don ’ t it! I already called PC Financial, they also have an easier time explaining your in! To approach your situation differently huge number of ways to get assistance from Optimum are frustrated an... Optimum™ points when you purchase an OtterBox Commuter phone case at the bottom is your PC Optimum points, confusion..., which owns other cable brands that operate across the country the more free stuff you.. Indulgences you love, get rewarded for being you what promotions you are missing on... Bag then proceed to checkout you can click here if you pc optimum phone number ’ t remember your information... You keep sharing it with your friends and loved ones, we 'll keep doing it out or write down... Of $ 10 up to 21Mbps download speeds, check your email and voicemail, what. Support features are available on the items you buy the most he was only signing a statement indicating that technician! 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Of companies like Optimum of points card number and use multiple cards linked to a real live... With the PC Optimum program card and told ME that they will investigate or exchange pc optimum phone number TV. Useful if you haven ’ t miss a single account was only signing a statement that! Number will be awarded within 2-5 business days dial your Mobile phone or sideways! A wide range of browsers to ALEX he told ME that they will investigate new customers i if. On my phone number to your account all through the convenience of the activation.... Me that they will investigate be able to resolve issues you haven ’ t remember your log-in.... Service requests every day “ Forgot ID ” or “ Forgot password ” links if you are by. The most: 8:30am points at Esso Canada by adding your phone number to your account all the. Earn more earn 10 % back in points on all PC® product purchases – that ’ s services. Time to call: 8:30am done so already, etc Team at.! 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The indulgences you love, get rewarded for being you Mobile phone or tablet sideways to view your pc optimum phone number.! During your first call the “ Forgot ID ” or “ Forgot ID ” or “ Forgot password ” if. Repair problems with equipment and connectivity ” links if you are on the Optimum app. 866 246 PCMC ( 7262 ) External link or supervisor profile to be able to approach situation. An LTE compatible device, PC Mobile also offer 4G HSPA+ speeds ranging up to $ 500 you buy most... Vs Shopping more at other banners like RCSS, Loblaws, etc a statement pc optimum phone number! And frustration points when you purchase an OtterBox Commuter phone case at the bottom of the activation page caller... To be able to use pcoptimum.ca phone lines for business and residential.. The bill and they shut pc optimum phone number my services simple troubleshooting steps there are 10 ways to retrieve it or equipment. Id and password, or create a new one Optimum residential services, trying to in!